Location: Mumbai (Preferred)
Company: Digiboxx Technologies
Reporting To: Founder & Leadership Team
At Digiboxx, we’re building India’s cloud storage and digital asset management platform, serving individuals, enterprises, government organizations, and strategic partners. As we scale, we are looking for a highly driven Operations & Solutions Manager who can bridge technology, customer requirements, security compliance, and project execution.
This is a leadership-track role that will work directly with the founder’s office on strategic and operational initiatives.
Key Responsibilities
Solutioning & Customer Engagement
- Understand customer requirements and design cloud storage, backup, collaboration, and data management solutions.
- Work closely with enterprise clients, partners, and internal technical teams to create solution proposals and implementation plans.
- Participate in customer discussions, technical presentations, and solution workshops.
Operations Management
- Drive cross-functional coordination between Product, Technology, Infrastructure, Customer Success, and Business teams.
- Ensure smooth execution of deployments, migrations, onboarding, and partner implementations.
- Create and maintain operational processes, SOPs, and governance frameworks.
Security & Compliance
- Possess a strong understanding of information security standards and best practices.
- Work with teams to ensure adherence to frameworks such as ISO 27001, SOC 2, GDPR, CERT-In guidelines, and industry-specific compliance requirements.
- Coordinate security audits, risk assessments, and compliance documentation.
Project Management
- Own project timelines, milestones, stakeholder communication, and delivery governance.
- Manage multiple enterprise projects simultaneously.
- Identify risks proactively and drive resolution across teams.
- Prepare status reports, executive dashboards, and project reviews.
Desired Skills & Experience
- 5–10 years of experience in Operations, Technical Project Management, Solutions Consulting, Cloud Operations, or Enterprise Technology.
- Understanding of cloud storage, SaaS platforms, backup solutions, data management, or cloud infrastructure.
- Familiarity with AWS, Azure, GCP, Kubernetes, virtualization, or enterprise storage environments is a plus.
- Strong knowledge of cybersecurity principles and compliance frameworks.
- Experience managing enterprise customers and large-scale implementations.
- Excellent communication, documentation, and stakeholder management skills.
- Ability to translate business requirements into technical and operational execution plans.
What We’re Looking For
- Problem solver with an ownership mindset.
- Ability to work in a fast-paced startup environment.
- Strong attention to detail and execution discipline.
- Comfortable interacting with CXOs, enterprise customers, and technical teams.
- Someone who can think strategically while remaining hands-on.
Why Join Digiboxx?
- Work directly with the founder and Leadership Team.
- Be part of India’s homegrown cloud storage and digital infrastructure story.
- Opportunity to build solutions for enterprises, BFSI, government, and global partners.
- High-impact role with significant growth potential.
To Apply:
Send your resume and a brief note on why you’d be a fit for this role to careers@digiboxx.com with the subject line: “Application – Operations & Solutions Manager”.
